FAQs

1. What types of products do you sell at BeYuu Shop?

At BeYuu Shop, we offer a wide range of products for the home, pets, personalized items, and much more. From home décor, pet accessories, to unique and personalized products, we have something for everyone.

2. How long will my order take to arrive?

  • Domestic Shipping (U.S.): 3 to 5 business days.
  • International Shipping: 7 to 15 business days, depending on your location.

Once your order has shipped, you will receive an email with a tracking number.

3. Can I make changes to my order after it has been placed?

Unfortunately, we cannot make changes to orders once they have been processed. If you need to make any adjustments, we recommend contacting our customer service team as soon as possible.

4. How do I return an item?

We offer returns within 30 days of receiving your product. The item must be in its original condition, unused, and in its original packaging. Return shipping costs are the responsibility of the customer unless the product is defective.

5. What should I do if my product arrives damaged or defective?

If you receive a damaged or defective item, please contact us within 5 business days of delivery. We will handle the return or replacement of the product and cover the return shipping costs.

6. Can I personalize products at BeYuu Shop?

Yes, we offer personalized products that allow you to add a unique touch to your purchases. From decorative items to special gifts, we have options for you to create something truly personal.

7. Can I track my order?

Absolutely! Once your order has shipped, you will receive an email with a tracking number so you can monitor your package's progress at all times.

8. Can I change the shipping address after placing an order?

If you need to change the shipping address, please contact us as soon as possible. Once the order has been shipped, we unfortunately cannot make address modifications.

9. What should I do if I have an issue with my order?

If you experience any issues with your order, please don't hesitate to reach out to our customer service team. We're here to assist you and resolve any concerns you may have.